You don’t need to write code to lead a successful Drupal project—but you do need to understand it well enough to translate between two very different worlds: developers and clients.
In this session, we’ll explore the art of tech communication for non-technical project managers, account leads, and client-facing roles. You’ll learn how to confidently lead conversations, ask the right questions, catch risks early, and be the bridge that keeps projects running smoothly.
Through real project examples, we’ll discuss:
- How to understand technical constraints without needing to code
- Talking to developers: terms, tools, and trust
- Talking to clients: simplifying without oversimplifying
- Red flags to watch for in both directions
- How to facilitate effective handoffs and cross-functional meetings
- Documenting technical decisions for non-technical stakeholders
Whether you’re managing a Drupal migration, a site build, or ongoing maintenance, this session will help you become a better translator, facilitator, and leader—without ever touching a line of code.